Matthew Oh

Software Product Management -

SUMMARY

Manage, design, build and ship global services/applications used by DHL Express around the world.

7+ years of relevant product management experience: IT Consulting (Dec 2013 – Jan 2018), Software Product Management (Feb 2018 - Present).

  • Global handheld shipment containerization application
  • Designed and developed custom solution to improve response time (of web service invocation) by 500 milliseconds
  • Successfully decommissioned legacy applications in all DHL Express facilities across Europe
  • Automated forecast + status reporting capability in global identifier management application
  • Increased shipment identifier (SID) availability by ~10% year-over-year in 2020 (Jan - Sep) to supply year-end peak seasons with sufficient unique SIDs
  • Global shipment data capture service
  • Designed and delivered flexible solution to retain ad hoc data (provided by e-commerce customers) without requiring code changes
  • Reduced time to market from ~5 days to 0 day
  • Global data capture Android application
  • Enabled migration of handheld devices from Windows Embedded Compact to Android, thus improving processing efficiencies
  • Automated ~60% of handling unit identifier (HUID) releases in global identifier management application
  • Achieved 6-fold increase in HUID availability within 10 months (Jan - Oct 2019), thus ensuring sufficient unique HUIDs to effect on-time transits and shipment deliveries
  • Aligned designs of 3 global handheld applications
  • Reduced learning curve for ground operators
  • DPDHL Start-up Lab 2017 (internal start-up programme)
  • Finalist/top 16
  • Pitched idea to the panel of judges in Bonn, Germany
  • Microsoft’s Discover MY Apps 2014 hackathon
  • Winner
  • Designed and developed travel itinerary planner (LOOK!)
  • LOOK! shortlisted as nominee for finals of MSC Malaysia APICTA Awards 2014

PERSONAL PORTFOLIO

SimilarCafe
BETA
Best viewed on Google Chrome (PC)

Personal project. Website to help you discover nearby cafes 'similar' to your favourite place. Integrated with Google Maps & Google Places APIs.

LOOK!

Windows 8 travel itinerary planner built by my team (3 team members) and I during Microsoft’s Discover MY Apps 2014 hackathon.


Fastest Delivery?
Best viewed on Google Chrome (PC)

Built in 2016/2017. Prototype to validate the idea of using technology to find the fastest transport mode to deliver shipment (based on shipment's weight, shipment's dimension & traffic), with suggestion to split shipment, whenever applicable.



Stories on Medium.com

Image

Dividing Problem into Smaller Pieces

Real life scenario@work. Short summary on how performance bottleneck was eliminated to enable the global deployment of handheld application.

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Why Do I Prefer Simplicity?

Comparison between cluttered design vs simple design.

Testimonials

Senior Director

Global Network Operations (DHL Express)

He has been fully dedicated and committed well beyond expectations… He has been instrumental in ensuring that business imperative on ease of use and simplicity is delivered. For Warsaw and Seoul Beta, he conducted technical training on site and even provided very simple resolutions. Our Polish team has personally informed me on how pleased they are with Matthew’s attention to details and immediate fixes.

Director

Global Network Operations (DHL Express)

Very customer focused and friendly. Know his product (scanner) well and easily understand the requirements. Listen to customer requirements and provide constructive feedback on recommendations and ideas.